Since Thomson started in the tourist agency business forty years ago, they have grown to become one of the largest worldwide holiday operators, employing the largest amount of staff based across the globe than any other travel company. The experience gained by their longevity and their employees has lead them to be able to offer fantastic holiday deals, expert service both home and abroad and a reputation of based on continued customer recommendation.
Search and book a Thomson Holiday here
Thomson’s customer focus is immediately apparent when you access the last minute deals section of their website. Before you can go charging in to, and effectively lose yourself amongst, the massive amount of deals available, a popup guide appears which takes you through seven steps to help you customise your search to find the best deals for your criteria. These steps run through the dates of travel and duration of holiday required, departure airport or region, city or country of destination, maximum holiday price, holiday rating and board basis. These steps are clearly explained to aid first time users of the site, however, these tips can be switched off and will not appear on subsequent returns to the site. As each step is completed through an impressive interactive panel on the left, the list to the right showing available holidays automatically readjusts to suit your criteria. The list shows the hotel name, price and savings, hotel rating, destination, departure location and the duration of the trip. To help filter the results, the order of the list can be rearranged by clicking on the column headers. Alongside the hotel name are two small icons: a sun with an arrow and a photo. By hovering the mouse pointer over the sun icon a small box appears with links to searches based on just this hotels location. By hovering over the photo icon an exterior photo of the hotel appears. Full hotel details can be accessed by clicking on the hotel name opening a new page. From this page you can view photos of the hotel, a video tour of the hotel and grounds and an interactive map of the area offering information of towns and attractions. Reviews of the hotel written by previous guests are available and offer a hotel rating based on comfort, location, food and cleanliness; these reviews are an excellent way to learn what to expect from the hotel and as Thomson have so many customers, there are many reviews to check. In order to book a selected holiday, clicking the holiday’s price will take you to Thomson’s simple and fast booking section where you can also upgrade your hotel room, select flight and airport options and purchase travel insurance.
The vast size of Thomson’s business is equalled by the amount of holidays it offers, however, they still remain focused on the customer at all times. The whole of their website is designed to make searching for a holiday as easy yet informative as possible for the customer. This is made possible with its highly polished, user-friendly interface and a true knowledge of the quality of resorts and hotels across the globe. Furthermore, this service is backed up by positive reviews supplied by thousands of contented customers.